Frequently Asked Questions
1. Are the most expensive hearing aids necessarily the best? How much do they cost on average?
Not necessarily. A needs assessment must be done by a professional who can understand and match a suitable technology level to your lifestyle needs. Hearing aids can cost between $5000 to $16,000 per pair depending on the technology level. Speak to a professional to understand the differences in technology levels.
2. Do I need a GP or Specialist referral to see an Audiologist?
No. Patients can walk in directly to see an Audiologist who is qualified to assess your hearing and balance to determine if you need onward referral to other specialities.
3. What is the difference between an Audiologist and a hearing aid dispenser?
An Audiologist typically would have undertaken a four-year bachelor’s degree. Some advanced practitioners may have further qualifications, such as a two-years advanced masters degree of a four year post-graduate doctorate in Audiology. This would be often accompanied with clinical skills obtained from direct supervision and clerkship during their undergraduate years. A hearing aid dispenser can be anyone who is learning on a job over the years with no formal background of training in the Art and Science of Audiology.
4. What happens during a balance assessment? How is a balance assessment useful for me?
Our services are designed to help identify the underlying cause of your dizziness or balance difficulties, and to determine whether your inner ear (vestibular system) is contributing to your symptoms.
A vestibular test battery involves a series of specialised assessments that measure how well the balance organs of your inner ear are functioning. Your doctor may recommend this test battery if you are experiencing dizziness, vertigo, unsteadiness, or a persistent sense of imbalance. These tests help clarify whether your symptoms are related to an inner ear condition or a neurological issue, allowing your healthcare team to create the most appropriate treatment plan.
All testing is performed by a qualified audiologist—your hearing and balance specialist. Throughout the assessment, the audiologist will observe for nystagmus (involuntary eye movements), which can indicate vestibular or neurological involvement.
You may find our vestibular assessment services particularly helpful if:
- You have never received a clear diagnosis or treatment plan for your dizziness or balance concerns.(This includes situations where you were told you have “vertigo” without being given the specific condition causing it, or when no treatment options were offered.)
- You were previously diagnosed with a balance or dizziness condition, but your symptoms have changed, become more frequent, or increased in severity.
- You continue to experience symptoms but have not yet consulted a specialist who focuses specifically on dizziness and balance disorders.
- You are seeking a structured pathway for a second opinion regarding your condition.
